Terms of Service

When you place an order through our delivery service system, please be aware that all mobile payments made through Venmo and apple pay must be accompanied by a screenshot of the transaction. You can send the screenshot to the mobile number +1(559) 420-1174 after you have completed your order. If you choose to pay cash upon delivery, you do not need to send any proof of payment.

It is important to note that if you choose to pay via apple pay upon delivery, our driver will not be able to hand over your order until we have received proof of payment.

Please be mindful that missing a delivery may result in longer wait times. If a delivery fails due to no response or excessive wait time, there will be a $10 re-delivery fee if you choose to place the same order on the same day. Additionally, if an order is cancelled after our driver has gone out for delivery, a $15 cancellation fee will be applied.

If you need to cancel your order, please let our team know at least 15 minutes before our drivers go out for delivery. This will allow us to adjust our routes accordingly and minimize any inconvenience caused.

Payment

  • ALL ORDERS PAID THROUGH DIGITAL CURRENCY MUST PROVIDE PROOF OF PURCHASE.

  • Digital Currencies are accepted for all orders with proof of payment.

    • Cash is accepted for all orders

    • Apple Pay is accepted for all orders

    • Cash App is accepted for all orders

Proof of Purchase

  • Send Screenshot receipts at time of order

  • If Screenshot is not available, please provide the following information to confirm your purchase:

    • Payment Platform

    • Payment ID

    • Amount Sent

Placing Order

  • When an placing an order with a Mr. Goodies driver:

o   Send full description of order. Including quantities and name of the item.

o   Exact address must be provided at time of placing order.

o   Give the round that you prefer for delivery.

Delivery

  • During delivery:

o   Allow 1-3 Hours for your order to arrive.

o   Allow 30 minutes after the round starts to receive your estimated time of arrival.

o   Delivery is not a first come first serve basis, Delivery is ordered by location of delivery. Orders closer to the starting point will arrive between 1-2 hours. Orders farther then the starting point will arrive between 2-3 Hours.

o   Customers are provided with 4 minutes to retrieve their order before the driver must go to the next location.

  • Missed Delivery

o   If an order is missed due to any reason at all, you can make plans with your driver to retry deliver on the next delivery round.

o   Missed delivery is Strongly unencouraged, but shit happens so we always got you for the next delivery time.

  • Outside Areas

    • Delivery to areas outside of Fresno / Clovis will be charged a delivery fee. Delivery rate is based on time it will take to deliver your order and drivers time to get back to Starting Point.